Yesterday I read a great blog entry on Be Free For Me 's website about McDonalds serving up gluten free buns in Sweden. Of course afterwards I had to contact McD's and demand gluten free in the USA! I was surprised at the quick response I received:
Thank you for taking the time to contact McDonald's. I am delighted to know you enjoyed our gluten free bun served in Sweden.
Before we open restaurants in other parts of the world, we study the culture to determine local customer preferences. In most cases, we serve not only our standard menu items, but occasionally we try to offer items which reflect that country's culture. For example, some McDonald's restaurants in Japan serve a fried chicken sandwich spiced with soy sauce and ginger; in Germany -- frankfurters; in Canada -- McLobster; in Norway -- a salmon sandwich; and in The Netherlands -- a vegetable burger.
We operate our restaurants on the philosophy that "the customer is the reason for our business." Ultimately, it's our customers who decide what products we offer.
Again, thank you for taking the time to contact McDonald's. We hope to serve you again soon under the Golden Arches.
McDonald's Customer Response Center
Verrrrry interesting. Hopefully enough people will read the blog and drop McDonald's a line to offer gluten free buns in the United Stated. Until then, we'll just have to stick the the salads and bunless burgers.